Refund & Cancellation Policy
Last Updated: August 2026 | Software: Windriver 11
Digital Software Notice
Windriver 11 is a downloadable diagnostic software application. Following successful payment, software access, download availability, and license key activation are delivered digitally without delay. The software provides diagnostic information, system analysis, and guidance-based recommendations only, and will not automatically install drivers or modify operating system settings without explicit user interaction.
14-Day Refund Policy
Eligible software purchases are covered by a 14-day refund period beginning on the original purchase date. If you are not satisfied with your Windriver 11 software license, you may submit a refund request within this period for review.
Refund Eligibility
Refund requests must be submitted within fourteen (14) calendar days from the purchase date. All requests are evaluated in accordance with applicable consumer protection laws, internal verification processes, and payment provider conditions.
Subscription Cancellation
If your Windriver 11 license includes recurring billing, you may cancel your subscription at any time prior to the next renewal date. Once cancelled, access will remain active until the end of the current billing cycle without further charges.
Refund Processing
Approved refunds are processed back to the original payment method used at checkout. Depending on your financial institution or credit card issuer, refund processing typically takes 5–10 business days to reflect in your account.
Evaluation Criteria
Refund requests are reviewed on an individual basis. Approval may depend on the purchase circumstances, license activation status, and the details provided with your submission in alignment with our software licensing terms.
Policy Updates
We reserve the right to modify or update this Refund & Cancellation Policy periodically. Any revisions will be updated directly on this page along with the revised date at the top of the policy.
Need Assistance with a Refund?
If you have questions regarding refunds, cancellations, software licensing, or billing, reach out to our team.